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My First Real Outage and What It Taught Me About Autonomous Systems

My First Real Outage and What It Taught Me About Autonomous Systems

JL

Jay Long

Software Engineer & Founder

Published March 12, 2026

I Finally Ran Into Some Real Problems

With all this automation, personal assistant infrastructure, and agent orchestration I've been building, I finally hit some real problems. And I'm actually excited about that, because in my experience, you don't really have experience until you've got some problems to talk about. Serious issues that came up and how you worked through them.

This one wasn't catastrophic. The only reason it wasn't painful is because I'm just getting started automating things. If we had more automations in place, the downtime would have interfered with workflows bringing real value in production. Eventually, I'm going to have this thing plugged into so many pipelines that any outage will be felt immediately across the board.

A Quick Thank You to Everyone Reading This

I've noticed the increase in traffic to the blog, and I want to say to anybody reading this right now: I really appreciate it. I've noticed, and I want you to know that I pour a lot into these posts. These are how I really feel. These are my real thoughts and ideas, and I'm eternally grateful for the opportunity to get this stuff out. I've wanted to share these types of thoughts for a long time.

It's really exciting that this is all possible now. I can juggle my existing clients, the traditional clients, building custom SaaS products for startup founders, alongside everything going on in my personal life. I've got a big family to take care of, and that takes a lot of time and energy too. There's never been time to stop and share the things I've been doing. Now I have the time and the ability to not only share accomplishments, but to do things for my own company and my own benefit. Things that I own. Things that I control. Things where I'm pouring myself into it out of passion. And then I get to share those things, too. Watching it all compound is extremely exciting.

I'm always going to give it all I've got, and there is no end to the ideas I have to share. I'm finally getting to test something I've wondered about for years: the more I do, the more I think of to do.

What If Your Ideas Aren't That Novel?

I had one real concern. I've got all these ideas, and my frustration has always been that I don't have a pipeline, a mechanism, the budget or the time to actually stop and execute on all of them. My fear was that if somebody just granted me the time and ability to execute on everything I'd dreamed up, I'd discover I wasn't quite as novel as I thought. That I wasn't the idea machine I believed I was. That we'd execute on the backlog and suddenly I'd just be a basic non-player character like everyone else.

It's not that I define myself by being different. It's that I've always felt shackled to this rat race of building other people's dreams, other people's ideas. I always dreamed of the day I'd be free of all this debt, both financial and temporal. Being indebted to credit cards, mortgages, all the things we go into debt over, that's one form of shackles. But there's also the fact that in order to make the interest payments on debts you're never going to escape, you have to sell your time for dollars working on things other people own, things other people founded. That in itself is its own kind of shackles.

I always peeked through the bars at the sunny skies and green fields out there somewhere, dreaming that I'd get to build in that environment one day. Part of the frustration was having all these ideas and just knowing that if given the chance, so many things would come together.

But as I'm validating these things, I'm finding that every time I execute on something, we can just pull the next thing forward, and every one of them explodes into another set of ideas. Everything in me tells me this is just how things are. This is what we should expect.

A Message of Hope About AI

I want to take the time to reassure people who have anxiety about where we're headed with AI. I get it, and it's wise. We should all force ourselves to feel that anxiety so we don't get complacent, because there are a lot of ways this stuff can go horribly wrong. We don't want to lose sight of that. But we also don't want to be paralyzed by it.

I really do think that if you go all in and lean into your passions, lean into your dreams, resurrect your childhood. Try to remember all those dreams you crushed just to get through the day. Bring those back, rediscover them. No matter how much of you has atrophied, if there's just one little spark, if there's just one grain of sand left of Fantasia, it compounds like an atom bomb. Every reaction has a chain reaction and it just keeps exploding.

Allow yourself some degree of anxiety as we all figure out what humanity's role is going into the future, but mostly focus on the positive. I've been playing around with these tools longer than most people, longer than most people in tech. I wish I could say this is nothing new for me and map out exactly where I think it's going, but that's kind of the point. We don't know, and we've known we weren't going to know for a long time now.

There is a community of us out there that feel the same way you do, and we've felt this way for a long time. Welcome to the club, and I mean that genuinely. I'm glad more people are becoming aware of where we're headed. It affected a very small community of us in an extreme way in the early days, and that's only going to get more saturated with more of humanity over time. I'm just here to welcome you into the fold. This is the new world we're transitioning into. It's going to be scary. It's probably going to be painful. But you're going to survive, and we're starting to see signs of how genuinely exciting and worthwhile it all is.

What Actually Went Down

I came into the office early yesterday morning and noticed that everything was up but nothing was doing anything. I keep a Cursor IDE workspace open with a shell connection to my GusClaw machine, my main AI personal assistant, the entry point to all my automations. I can jump in and directly from Claude Code check on things from the command line.

I should also point out that I changed the alternator on my wife's car yesterday while doing all the other things I did. In the past, something like that meant I had to take the day off. Everything I had going would just stop, because I'm not a professional mechanic, but for various reasons, it just makes the most sense for me to handle simple repairs that only need basic tools. This time, I sat down at a terminal for about 30 minutes, got everything back online, and went on with my day.

The problem was that I'd gotten logged out of Claude Code everywhere. I think it's possible that all I needed to do was update Claude Code, but what I ended up doing was updating everything. I need a better way to automate updates on these Mac machines I'm running like servers.

How Much Was at Stake?

Think about all the things that would have stopped. My blog pipeline would have halted, hurting the momentum of my SEO. I'm seeing real traffic compounding over time, and most of it is organic. I'm not paying for any ads. All the growth comes from blogging about this stuff, posting about it, sharing experiences in my actual voice, and being able to streamline that through an automated pipeline.

SEO improvements wouldn't have gotten made. Blog posts wouldn't have gone out. Social media posting on Facebook and LinkedIn would have stopped. X platform is still mostly manual because they want so much money to use the API in any meaningful way. But I've found that the automations I put in place on Facebook and LinkedIn have actually increased my engagement on those platforms. It's gone up since I started actively posting there.

The Deeper Problem: Total Dependency on Claude Code

The troubleshooting went quickly. Took all of 30 minutes to get everything back up and running, working better than ever. But it highlighted something I need to acknowledge: my entire operation is dependent on Claude Code. Switching to an API key would be financially devastating, and having Claude Code authentication go down causes major disruptions across a lot of powerful automations. We're at the mercy of Anthropic.

The good news is that most of the system is built in a way that's agnostic to the model and the platform. For the most part, I could pull out Claude Code and put Codex in its place in about an hour. But I need to make sure it doesn't actually take an hour. What I should do is build this like a toggle switch, maybe even have it self-heal.

The plan: a health check that's always verifying Claude Code is authenticated. If it ever isn't, it either does whatever it needs to log back in or alerts me immediately in case it fails, with some kind of failover. The primary authentication stays on my Claude Code Max subscription, but we fall back on the API key automatically, alert me that we've been locked out, and get me to take action fast. The browser-based login flow is always going to be challenging to automate by design, so full self-healing there may not be realistic. But the failover can be.

What Does Fault Tolerance Look Like Going Forward?

We need to be testing for fault tolerance in our AI authentication layer. Build a self-healing feature, add redundancy, whether that means falling back on API keys or flipping over to Codex. We need to be actively testing model authentication resilience.

I also noticed that when I had to flip back to the Cursor agent to help speed up my troubleshooting, I wasn't confident it had the same context that Claude has on the GusClaw project. I need to bring Cursor into the fold. Everything being indexed into the GusClaw project needs to be Cursor-friendly so that if I'm struggling to authenticate with Claude Code, I can use Cursor with confidence as a backup.

This was one of my first real outages, and it took all our automations down for at least an hour, maybe several. Most of it happened while I was asleep. I woke up to the system being down and had to take time out of my day to fix it, and it brought up real concerns about deeper problems that could happen as we scale.

You Can Just Do Things, But Every Thing Spins Off More Things

Let's iterate on "you can just do things." You don't just do a thing. First and foremost, yes, you can just do things. Everyone needs to know that anything you want to do, go ahead and dream it up because you can probably just do it today. But then take it a step further: you're not just going to do one thing. Every time you do a thing, it spins off subprocesses, just like Claude Code spins off subagents. Everything you do generates multiple smaller things that need attention.

It's crazy to think about the power of all the things I have automated right now. A month ago, I would have said that's a huge operation, a lot of things going on. Now I'm looking towards the future and all the possibilities, simulating the unknowns and imagining the unknown unknowns, and I'm already saying it was just a few things that went offline. No big deal. But it brings up a real concern. We're headed towards some pretty major operations. This is just the beginning.

I'm so accelerated by what's to come that I don't even have time to pat myself on the back for everything I've built. If I took the things I did this week and showed them to myself from two weeks ago, I would have said let's do it now, let's not wait. But you get so caught up in how fast we're moving that on a day-to-day basis you don't have time to let it sink in or feel it at all. And I don't care. Let's keep flying. Let's see what's next. Let's pull it forward.

I keep my paranoid self in my back pocket. I'm always looking over my shoulder, always watching my back. Where's the catch going to be? Who are the shady actors that are going to screw this up? What battles are we going to have to fight? But as scary as this outage was, it's awesome to get a chance to share a real problem with this system, one I had to actually fix. That's experience. That's the real stuff.

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